Saturday, December 06, 2008
Good Morning, Class: democommie is exceedingly pissed off at the moment, at AOL. I used their "free" intro period once, about a year and a half ago. I found out that it sucked and immediately discontinued it. Six months later I found out they were extracting money from my credit card account every month. I complained. Their response boiled down to "too fucking bad". No refund, a letter saying that, at my request they had closed the account. Now, admittedly, I'm sometimes not as diligent as I need to be, but here it is a year later and I find out they're still hitting me up for the monthly fee. Of course the letter they sent me is filed, somewhere in the storage unit, I hope. I called my credit card company and they said, "Well, we can cancel your card and issue you a new one, which you will receive in 7-10 business days." WTF? It used to be that if you lost a card or had it stolen they would have you a new one in 36 hours or less. So, my choices are to a.) dispute the bill every month or b.) take a chance on not having that credit card to use for two to three weeks (7-10 business days). The telecoms and internet providers, imo, are nothing but a bunch of fucking thieves (I'm talking about management, not the poor schlubs that have to work for the bastards). I currently use my fomer employer's services (they suck too). I was told, when I signed up for the service that the basic, basic, basic phone and DSL internet package would be $24.99 a month. Well, with the "taxes" and various add on fees, it's actually about $43. I was just looking at doing something different when this contract expires. TW wants something like $75/month and on Windstream's site it is practically impossible to figure out pricing. Is it just me or does something like $500-1000/annum seem like an awful lot of fucking money for phone and internet? Forget cable, it's through the roof. There is some talk that congress is going to look into cable pricing. I'll not hold my breath for that one. WTF is Ernestine (Lily Tomlin) when you need her?